Staff turnover and old accounts
When someone leaves, their email, shared drive access, and passwords should go with them. Microsoft 365 or Google Workspace admin, including adding and removing users, is part of every plan.
Mount Sterling · Montgomery County, Kentucky
Managed IT services in Mount Sterling, KY
Mount Sterling is inside ITAKY's no-trip-charge area. Steven works from Stanton and handles most problems remotely, with on-site visits when they are needed. Managed IT services are priced by the computer, not the employee, and run month to month.
No trip charge for on-site visits.
Working with offices in Mount Sterling
Mount Sterling is the Montgomery County seat, on I-64 east of Winchester. Downtown offices, practices, agencies, contractors, and retail make up most of the small-business community, and many have outgrown a setup that one person put together years ago.
ITAKY's job in an office like that is unglamorous: computers that are updated and backed up, email the business owns, sign-ins protected with multi-factor, and documentation that belongs to you.
On-site visits are weekdays 9 AM to 4 PM. Phone and remote support run until 1 AM, and plan clients with an outage can call 24/7.
Managed IT services in Mount Sterling
Retail, practices, and agencies in Mount Sterling tend to grow a computer at a time, and accounts outlive the people who used them. A managed plan includes Microsoft 365 or Google Workspace administration, so adding and removing users is part of the service rather than a separate project.
A plan covers every computer someone uses for work, Windows or Mac, including a shared front-desk PC. Printers, scanners, phones, tablets, Wi-Fi gear, and Microsoft 365 or Google Workspace users are covered at no extra charge. A server is $150 a month.
Plans are month to month with 30 days’ notice. If you cancel, you keep your accounts and your documentation.
Common small-office problems worth fixing
Customer Wi-Fi on the office network
Retail and visitor-facing businesses should not run the card or booking computer on the same Wi-Fi the public uses. Separating guest Wi-Fi is a basic, practical improvement.
A server in the closet
Servers are covered at $150 a month each, with backup storage billed at cost. Replacing one is a quoted project.
What is available in Mount Sterling
- IT support plans
From $297 / month for 1 to 3 computers. Month to month.
- Hourly support
$95 / hour in business hours. No plan needed.
- IT Health Check
$295, about an hour on site, written summary.
- Business email setup and move
From $395 for setup and the first mailbox.
- Workflow automation
Remote. Ready-made workflows $1,250; Starter $2,500.
- Websites
Quoted on their own.
Full prices and what each one includes are on the pricing page. Kentucky sales tax is added where the law requires it.
Questions from Mount Sterling
Who handles managed IT services for a Mount Sterling office?
Steven does, from Stanton. ITAKY is owner-operated, so the person who answers the phone is the person doing the work. Montgomery County has no trip charge.
Is Montgomery County in your no-trip-charge area?
Yes. Mount Sterling and the rest of Montgomery County have no trip charge for on-site visits.
Is there a long contract?
No. Plans are month to month, and either side can end one with 30 days' notice. If you cancel, you keep your documentation and accounts.