Nobody knows the admin passwords
Router, email admin, domain registrar: if the person who set them up is gone, getting those back under the business's control comes first. Written documentation of your setup belongs to you.
Frenchburg · Menifee County, Kentucky
Managed IT services in Frenchburg, KY
Frenchburg and Menifee County are inside ITAKY's no-trip-charge area. Steven works from Stanton and handles most problems remotely. Managed IT services are for the offices where nobody's job is IT.
No trip charge for on-site visits.
Working with offices in Frenchburg
Frenchburg is the Menifee County seat, and much of the county is Daniel Boone National Forest land. It is a small community, and its businesses, offices, and organizations tend to be small too, often with nobody whose job is IT.
That is the case ITAKY is set up for: one person to call who will fix the problem, write down how things are set up, and tell you honestly when you do not need to spend more.
Remote help is the default. On-site visits are weekdays 9 AM to 4 PM, with no trip charge in Menifee County.
Managed IT services in Frenchburg
The first job in a Menifee County office is usually getting control of what is already there: the router admin login, the domain registrar, the email admin. A managed plan includes written documentation of your setup, and that documentation belongs to you.
A plan covers every computer someone uses for work, Windows or Mac, including a shared front-desk PC. Printers, scanners, phones, tablets, Wi-Fi gear, and Microsoft 365 or Google Workspace users are covered at no extra charge. A server is $150 a month.
Plans are month to month with 30 days’ notice. If you cancel, you keep your accounts and your documentation.
Common small-office problems worth fixing
Email that lands in spam
SPF, DKIM, and DMARC records tell other mail servers your email is legitimate. They are set up as part of an email move or a support plan.
Starting with a look
The $295 IT Health Check is about an hour on site with a two-page written summary. The full $295 is credited toward anything you buy from ITAKY in the next 60 days.
What is available in Frenchburg
- IT support plans
From $297 / month for 1 to 3 computers. Month to month.
- Hourly support
$95 / hour in business hours. No plan needed.
- IT Health Check
$295, about an hour on site, written summary.
- Business email setup and move
From $395 for setup and the first mailbox.
- Workflow automation
Remote. Ready-made workflows $1,250; Starter $2,500.
- Websites
Quoted on their own.
Full prices and what each one includes are on the pricing page. Kentucky sales tax is added where the law requires it.
Questions from Frenchburg
What do managed IT services include?
Monitoring and updates on every covered computer, managed antivirus, backup of email and OneDrive or Google Drive, a full backup of up to 2 key computers with a test restore every quarter, vendor calls, and unlimited remote help.
Is Menifee County in your service area?
Yes. Frenchburg and the rest of Menifee County have no trip charge for on-site visits.
How fast will I hear back?
New inquiries get a reply the same business day. Plan clients with an outage can call 24/7: a call back within 1 hour from 9 AM to 1 AM, and within 2 hours overnight and on weekends.