A router nobody has logged into in years
If the Wi-Fi password is printed on the bottom of the box and the admin login was never changed, that is worth fixing. Network and printer help are part of every support plan.
Clay City · Powell County, Kentucky
Managed IT services in Clay City, KY
Clay City is in Powell County, just west of Stanton, so it is part of ITAKY's home area. On-site visits have no trip charge. Managed IT services here are priced by the computer and run month to month.
No trip charge for on-site visits.
Working with offices in Clay City
Clay City sits along the Mountain Parkway and the Red River in western Powell County. Businesses here are mostly small: shops, contractors, offices, and services for people who live in the county and commute toward Winchester and Lexington.
For an office this size, the right amount of IT is usually modest: computers that get updated, a backup someone has actually tested, email the business controls, and a person to call when something breaks.
Remote help is the default. On-site visits are weekdays 9 AM to 4 PM; other times are by arrangement at the after-hours rate.
Managed IT services in Clay City
For a shop or office in Clay City with two or three computers, the honest answer is sometimes that a monthly plan is more than you need, and hourly help at $95 an hour will cost less. When a plan does fit, it covers the parts that fail quietly: monitoring and updates, managed antivirus, email and drive backup, a full backup of up to 2 key computers, and unlimited remote help.
A plan covers every computer someone uses for work, Windows or Mac, including a shared front-desk PC. Printers, scanners, phones, tablets, Wi-Fi gear, and Microsoft 365 or Google Workspace users are covered at no extra charge. A server is $150 a month.
Plans are month to month with 30 days’ notice. If you cancel, you keep your accounts and your documentation.
Common small-office problems worth fixing
Two or three computers and no plan
If your computers rarely give you trouble, hourly support at $95 an hour will probably cost less than a monthly plan. Steven will tell you that.
Not sure what you have
The $295 IT Health Check is a fixed-price look at your computers, backups, email, Wi-Fi, and accounts. The full $295 is credited toward anything you buy from ITAKY in the next 60 days.
What is available in Clay City
- IT support plans
From $297 / month for 1 to 3 computers. Month to month.
- Hourly support
$95 / hour in business hours. No plan needed.
- IT Health Check
$295, about an hour on site, written summary.
- Business email setup and move
From $395 for setup and the first mailbox.
- Workflow automation
Remote. Ready-made workflows $1,250; Starter $2,500.
- Websites
Quoted on their own.
Full prices and what each one includes are on the pricing page. Kentucky sales tax is added where the law requires it.
Questions from Clay City
Do you offer managed IT services in Clay City?
Yes. Plans start at $297 a month for 1 to 3 computers, priced by the computer, month to month with 30 days' notice. Clay City is inside the no-trip-charge area.
Is Clay City inside the no-trip-charge area?
Yes. Clay City is in Powell County, which has no trip charge for on-site visits.
Can you just fix one computer?
Yes. A single machine does not need a plan. Hourly support is $95 an hour during business hours, with a 1-hour minimum on site and a 30-minute minimum remotely.