One computer, years of records
If the books, customer list, or scanned documents live on one machine, start with a backup you have seen restored. Plans include a quarterly test restore.
Beattyville · Lee County, Kentucky
Managed IT services in Beattyville, KY
Beattyville and Lee County are inside ITAKY's no-trip-charge area. Steven works from Stanton and comes to you when a visit is needed. Managed IT services start with whatever internet the building actually has.
No trip charge for on-site visits.
Working with offices in Beattyville
Beattyville is the Lee County seat, where the North and South Forks of the Kentucky River meet. The businesses here are small and local, and plenty of them run on one or two computers and whatever internet service is available at the building.
That makes remote help and a sensible backup especially useful. A screen share can fix most problems the same day, and a tested backup means one failed computer is an inconvenience, not a crisis.
Remote help is usually the fastest fix. On-site visits are weekdays 9 AM to 4 PM.
Managed IT services in Beattyville
In Lee County the connection is often the weak point, so a plan includes vendor calls. Steven will sit on hold with your internet provider on your behalf, which is usually the least favorite job in a small office. ITAKY does not sell internet service and cannot promise what a provider can deliver at your building.
A plan covers every computer someone uses for work, Windows or Mac, including a shared front-desk PC. Printers, scanners, phones, tablets, Wi-Fi gear, and Microsoft 365 or Google Workspace users are covered at no extra charge. A server is $150 a month.
Plans are month to month with 30 days’ notice. If you cancel, you keep your accounts and your documentation.
Common small-office problems worth fixing
Passwords on sticky notes
Turning on multi-factor sign-in for email and moving shared passwords into proper accounts are small changes that close the most common doors.
Not sure a plan makes sense
For one or two computers that rarely act up, hourly support at $95 an hour probably costs less than a plan. You will be told that plainly.
What is available in Beattyville
- IT support plans
From $297 / month for 1 to 3 computers. Month to month.
- Hourly support
$95 / hour in business hours. No plan needed.
- IT Health Check
$295, about an hour on site, written summary.
- Business email setup and move
From $395 for setup and the first mailbox.
- Workflow automation
Remote. Ready-made workflows $1,250; Starter $2,500.
- Websites
Quoted on their own.
Full prices and what each one includes are on the pricing page. Kentucky sales tax is added where the law requires it.
Questions from Beattyville
Do you offer managed IT services in Lee County?
Yes, with no trip charge. Plans start at $297 a month for 1 to 3 computers, and hourly support is $95 an hour if a plan is more than you need.
Do you come out to Lee County?
Yes, with no trip charge. Lee County is inside the no-trip-charge area.
What if my internet is the problem?
Steven can work with your internet provider on your behalf as part of a plan; vendor calls are included. ITAKY does not sell internet service and cannot promise what a provider can deliver at your building.